Privacy Policy

Introduction

METALÚRGICA SPOLAVORI LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you do business with our metal stamping manufacturing company.

By engaging our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As a metal stamping manufacturer, we may collect the following types of information:

• Business Information: Company name, CNPJ, address, and contact details.
• Contact Information: Name, phone number, and email of business contacts.
• Technical Specifications: Product drawings, specifications, and manufacturing requirements.
• Order Information: Purchase orders, quantities, delivery schedules, and order history.
• Payment Information: Billing details and payment records.
• Communication Records: Correspondence regarding orders and technical matters.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill manufacturing orders
• To develop tooling and production processes
• To communicate about order status and delivery
• To provide quotes and pricing information
• To maintain quality control records
• To process payments and invoicing
• To comply with legal and regulatory requirements
• To maintain customer relationship records

Technical & Production Data

Manufacturing metal stamped products requires detailed technical specifications including drawings, material specifications, tolerances, and finishing requirements. We treat all customer technical data as confidential business information. Production records are maintained for quality control and traceability purposes.

Confidentiality of Designs

We understand that product designs and specifications may be proprietary. We do not share customer designs with third parties without authorization. Tooling and dies developed for specific customers remain associated with those customer projects. We implement appropriate measures to protect the confidentiality of customer technical information.

Quality Records

We maintain quality control records including inspection results, material certifications, and production batch data. These records are kept for traceability and may be shared with customers upon request. Quality records are retained for the periods required by industry standards and customer agreements.

Supply Chain Information

For material traceability and quality assurance, we maintain records of raw material sources and certifications. This information may be shared with customers as part of quality documentation packages.

Data Security

We implement appropriate security measures to protect your business and technical information against unauthorized access, alteration, disclosure, or destruction. Technical drawings and specifications are stored securely with access limited to authorized production personnel.

Data Retention

Business and order records are retained for the periods required by Brazilian commercial and tax regulations. Technical specifications and tooling records are retained as long as the business relationship continues and for a reasonable period thereafter. Quality records are retained according to industry standards and customer requirements.

Information Sharing

We do not sell, trade, or rent your business information to third parties. We may share your information only in the following circumstances:

• With raw material suppliers for procurement purposes
• With logistics providers for shipping coordination
• With quality certification bodies when required
• With tax authorities for fiscal compliance
• When required by law or legal process
• To protect our legal rights

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your business data held by us
• Request copies of order and quality records
• Request correction of inaccurate information
• Request information about how your data is processed
• Request return or deletion of technical data (subject to legal requirements)
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to business partners. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: